Frequently Asked Questions
Find the Answers Here
I aim to help you maintain a perfect skincare routine, which is why I've taken some of the questions I get asked most frequently and compiled them in one place. If you still have something you’d like to know, please reach out.
How can I ensure that my sensitive skin will not be irritated?
To ensure that our products are suitable for your sensitive skin, we recommend performing a patch test before full use. Apply a small amount of the product to a discreet area of your skin and wait 24 hours to check for any adverse reactions. Additionally, our products are crafted with natural, high-quality ingredients, but it's always best to review the ingredient list to avoid any known allergens. If you have specific concerns, consult with a dermatologist before use. Your skin's health and safety are our top priorities.
What is your cancellation policy?
At LA&D Essentials, we take pride in offering premium essential oils and body scrubs crafted with the utmost care and attention to quality. Due to the nature of our products and to maintain the highest standards of safety and hygiene, all purchases are final sale.
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Once an order is placed and processed, it cannot be canceled, returned, or refunded. This policy ensures that every customer receives products that are fresh and uncompromised, particularly given the sensitivity and purity of essential oils.
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We encourage you to thoroughly review your order before completing your purchase. If you have any questions or need additional information about our products, our customer service team is here to help and provide guidance.
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Thank you for understanding and for choosing LA&D Essentials. We appreciate your support and are committed to delivering exceptional products that enhance your wellness journey.
Can I purchase a gift card?
Yes, we offer eGift Cards! Our eGift Cards are the perfect way to share the gift of wellness and relaxation. They are delivered instantly via email and can be redeemed on our website for any of our luxurious essential oil products. Treat your loved ones to the benefits of natural aromatherapy with our convenient and thoughtful eGift Cards.